with courtesy of Sonnenalp Resort of Vail
Sonnenalp Resort of Vail
20 Vail Road
Vail, CO 81657 USA
Ludwig`s restaurant with contempory American cuisine
Bully Ranch with local dishes
Swiss Chalet Restaurant with Swiss traditional dishes like fondue, raclette
King`s Club with lounge and bar
Balata at the Golf Club with typical American dishes
Sonnenalp Spa with a variety of treatments (please find an interview about the philosophy of Sonnenalp Spa below)
Indoor and outdoor pool and whirlpools
Golf (18 hole championship golf course)
Country Club at Sonnenalp Golf Club
Crosscountry and downhill skiing
Supervised activities for kids
Spa Pointer interview about spa philosophy of Sonnenalp Spa:
Philosophy of the spa
SP How would you describe the philosphy of your spa?
SR We are a warm and relaxing service centric, experience driven Spa environment that prides ourselves in ensuring our guests Walk in and Float Out.
SP Which influences melt together in your spa philosophy?
SR We offer a variety of modalities, each designed to appeal to the diverse needs of our guests. Offering everything from relaxing services to sports and rehabilitative modalities, our menu is a balanced collection of experiences.SP How do you manage to implement the philosphy in every day work life?
SR Our strong operational philosophy is implemented consistantly and effiecienty with each guest interaction. We achieve this type of consistant delivery by 1. selecting the right service minded professionals, 2. continually training and re-training on evey aspect of our concept and 3. holding ourselves accountable for our weaknesses and 4. striving to always find ways to improve our product and service delivery.
Architecture and interior design of the spa
SP In which way does the philosophy of your spa influence the architecture or interior design of your facility?
SR Our Spa is designed with the guest’s overall experience in mind. It is a open and inviting space, filled with natural sunlight, a warm fire center piece and is surrounded by water. This combination of nature and man-made amenties provides an environment of both relaxation and stimulation. The perfect balance for any spa enthusisat.
Atmos of the spa
SP How would you describe the atmosphere of your spa in own words?
SR Warm, relaxing, inviting and invigorating. A place where everyone can relax and rejevenuate.
SP How do you create an atmosphere which is conform to your spa philosophy?
SR By ensuring the space is maintained at the highest levels of cleanliness at all times and that the staff is focused on the anticiaption, compliance and exceeding of guest expecations.
Services and team of the spa
SP Please describe the services of your spa in few words and how the services are influenced by your philosophy.
SR The Spa services are developed to be appealing to a diverse demographic and psychographic. Each service is designed to maximize the experience of the guest.
SP How would you describe the choice and composition of personalities and professions in your spa team?
SR We only choose the best in customer service professionals. Our group of Ladies and Gentlemen have an average of 8 years in their profession and they collectively represent a team that is dedicated to the experience of the guest with every interaction.
SP How do you / your resort / your spa make a difference to your guests?
SR By always thinking of the collective experience of the guest and not just the interaction. We take our job of providing the ideal environment very seriously. Are goal is to create loyal guests by creating a warm and memorable experience with every opportunity.
SP Thank you for this interview.
For more pictures and information, please visit the website of Sonnenalp Resort of Vail http://www.sonnenalp.com/